Question: How can legal action be pursued against a buyer who initiated a fraudulent chargeback after expressing satisfaction with a purchased item, and what are the options for resolving this issue legally?

Answer: In a case involving a fraudulent chargeback and a dispute over a transaction that the buyer expressed satisfaction for the purchased item, the seller may dispute this with the credit card company by including all relevant documentation of customer satisfaction and attempts to mitigate. If this does not reach resolution, the seller may consider sending a formalized demand letter to the buyer to resolve the matter outside of court.