Question: Can I file a civil suit against a service provider who did not fulfill their guarantee without a contract and only having proof of payment and a screenshot from the provider's website?

Answer: In a case where a client did not receive the promised results from a service and is considering legal action, the buyer should document payment, invoices, and gather any communications between themselves and the other party regarding this matter. Depending on the amount of damages incurred, an individual may consider filing a small claims lawsuit in the state where the service provider is located or where the service agreement stipulates is agreed upon. Dependent on jurisdiction, it may be required that the buyer did not receive services and is asking for money back asks the other party prior to commencing a small claims lawusit. If this is required, this ask can be accomplished through a demand letter, wherein you may ask for the payment back and attempt to settle outside of court. If you would like to consult with an attorney, you may schedule a call with Cape to speak with an attorney.* *Please check Cape's website to see an updated list of where Cape offers services.