Question: Can I take legal action to recover costs for AC repairs and potentially claim damages for breach of warranty when the service provider has been unresponsive and disrespectful?

Answer: In a case where an AC unit was improperly installed and the contractor refused to honor the warranty, leading to additional repair costs, you should consider sending a formalized demand letter before proceeding to small claims court. This letter should outline the breach of contract under law and demand compensation. If the contractor fails to comply within the specified time, then legal action may be pursued. It may be helpful to calculate the cost of purchasing a new warranty from another company, as this could be included in the damages sought. If you'd like to book a call with an attorney to discuss your situation, for help with drafting a demand letter, or for next steps regarding moving to court, contact Cape Law to see if services are offered in your jurisdiction.