Question: How should a service provider handle a situation where a former client is creating fake accounts to leave negative reviews, and is there a legal basis to sue for defamation or harassment?
Answer: In a case of dealing with false negative reviews and potential harassment, the suggested legal approach was to send a cease and desist letter to the perpetrator, indicating potential claims of defamation and harassment. This letter would also demand the removal of the negative comments and cessation of such activities. If you'd like to book a call with an attorney to discuss your situation, or for help with a formalized cease and desist, contact Cape Law to see if services are offered in your jurisdiction.
Please note:This response is for general informational purposes only and should not be considered legal advice. For advice specific to your situation, consult a qualified attorney. We recommend consulting with a qualified attorney to address your specific legal concerns. The forum, its administrators, and contributors assume no responsibility for actions taken based on the information provided here. Laws and regulations are subject to change and may vary by location.
Related definitions:
Privacy and Defamation
Demand Letter
Lawsuit Against a Business
Legal Process
Attorney Bettina Pancho
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