Question: How should a service provider handle a situation where a former client is creating fake accounts to leave negative reviews, and is there a legal basis to sue for defamation or harassment?

Answer: In a case of dealing with false negative reviews and potential harassment, the suggested legal approach was to send a cease and desist letter to the perpetrator, indicating potential claims of defamation and harassment. This letter would also demand the removal of the negative comments and cessation of such activities. If you'd like to book a call with an attorney to discuss your situation, or for help with a formalized cease and desist, contact Cape Law to see if services are offered in your jurisdiction.