Question: What legal actions can be taken if a vehicle repair does not resolve the issue and the vehicle continues to have the same problems after multiple repairs?

Answer: In a case involving repeated vehicle repairs and warranty issues, you should review the warranty and/or insurance coverage documents to understand the remedies available. Prior to moving forward with a court claim, a demand letter should be drafted and sent to the dealership, which might prompt a response from their insurance company to settle the claim before it escalates to litigation. If you would like help drafting a demand letter, please reach out to Cape Law to schedule a call with an attorney to determine next best steps.