Question: What should be done if a company does not respond to a self-help demand letter regarding a service issue, and what are the next steps if they fail to communicate by the promised date?
Answer: In a case where a demand letter was sent and not responded to, you may send a follow-up request (if the initial demand letter was informally done via email, or did not care attorney letter head, this may be a proper consideration). If there is no response after a follow up attept, you may proceed to court if you have all relevant documentation and if this is not barred by prior agreements between you and the other party. If you'd like assistance with an secondary demand letter or proceeding to a proper court, contact Cape law to see if services are offered in your jurisdiction.
Please note:This response is for general informational purposes only and should not be considered legal advice. For advice specific to your situation, consult a qualified attorney. We recommend consulting with a qualified attorney to address your specific legal concerns. The forum, its administrators, and contributors assume no responsibility for actions taken based on the information provided here. Laws and regulations are subject to change and may vary by location.
Related definitions:
Lawsuit Against a Business
Attorney Nasischa Anderson