Question: How can a customer resolve a situation where a financed appliance was returned due to defects, but the order cancellation has not been communicated between the seller and the financing bank, leading to ongoing credit issues for the customer?
Answer: In a case where a customer did not receive a functioning product and faced issues with a financial institution due to a lack of communication between the seller and the bank, you should consider following up with the bank regarding the status of a previously filed complaint, providing proof that the order was canceled.
Please note:This response is for general informational purposes only and should not be considered legal advice. For advice specific to your situation, consult a qualified attorney. We recommend consulting with a qualified attorney to address your specific legal concerns. The forum, its administrators, and contributors assume no responsibility for actions taken based on the information provided here. Laws and regulations are subject to change and may vary by location.
Related definitions:
Consumer
Loans
Demand Letter
Breach of Contract
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