Question: I have talked to the owner of the dealership, and I have asked on multiple occasions if he has a mechanic who works for them on-site why didn't they tell me about this issue? He has avoided answering. He also advised that he would get someone to fix the battery, which is different from the issue according to the documents I was sent from Toyota. Should I take it in and allow them to attempt to fix the battery, or will this hurt my case? I don't want the vehicle at this point.
Attorney Akiko Endo
Answered on February 26, 2024