Question: How should I proceed if a company agrees to pay for repairs caused by their service but hasn't provided confirmation in writing, and what steps should I take if there is a dispute over the costs or coverage of these repairs?

Answer: In a case where a company agreed to pay for repairs caused by their service, it is helpful to confirm in writing from the company that they will cover the specified repairs. This should include the agreed upon scope of the repairs. Once confirmed, you or the company should proceed with the specified repairs, confirming any specifications or changes with one another. If there is a dispute or disagreement about the costs, ensure to have detailed documentation and communication from the company about what they are willing to cover. If you'd like to book a call with an attorney to discuss your situation, or for help with document review, contact Cape Law to see if services are offered in your jurisdiction.